Delete your account and data

“Tell Me Why” by Spacifik UG (haftungsbeschränkt). Here's how to remove your account and data.

You only need an account for the optional cloud sync. Without one, all your data lives only on your device and there's nothing for us to delete.

Delete your account in the app

Open Tell Me Why.
Tap Settings at the bottom.
Scroll to Account & sync and tap Delete account.
Confirm with Delete.

Deletion happens immediately and can't be undone.

Request deletion without the app

Don't have the app anymore? Send us a request through the support form (topic “Account / data deletion”) or by email to [email protected]. Please write from the email address you signed in with, or tell us which one it is. We'll delete your account within 30 days, usually much sooner, and confirm once it's done.

What is deleted

your account, including email address and sign-in data (email, Apple or Google)
all synced check-ins, reasons and intentions
all synced journal entries
all synced goals and goal photos

What is kept

Data on your device stays until you delete it yourself: Settings → “Delete all data on this device”, or by uninstalling the app.
Backups at our hosting provider are overwritten on a rolling basis, usually within 7 days.
Purchase and subscription records at Apple or Google and RevenueCat are kept where statutory retention obligations require it (up to 10 years). They contain no content from the app.

Don't forget your subscription

Deleting your account or the app doesn't cancel an active Pro subscription. Cancel it in your Apple ID subscription settings or in Google Play. See the Terms of Use for details.